- Title
- People with type 2 diabetes experiences of using WhatsApp-based diabetes self-management education and support: The process evaluation
- Creator
- Yaagoob, Esmaeel; Lee, Regina; Stubbs, Michelle; Hakami, Mohammed; Chan, Sally
- Relation
- Journal of Evaluation in Clinical Practice Vol. 30, Issue 8, p. 1571-1584
- Publisher Link
- http://dx.doi.org/10.1111/jep.14083
- Publisher
- Wiley-Blackwell
- Resource Type
- journal article
- Date
- 2024
- Description
- Rational: Online Diabetes Self-Management Education and Support (DSMES) offers people with type 2 diabetes mellitus (T2DM) accessible and tailored education, utilising innovative and interactive tools such as social media to enhance engagement and outcomes. Despite the demonstrated effectiveness of social media-based DSMES in improving health outcomes, there remains a significant gap in qualitative insights regarding participants' experiences. Aim: This study aims to explore the experiences of people with T2DM who are using a newly developed WhatsApp-based DSMES. Methods: A qualitative descriptive approach was adopted. Data consisted of 23 semi-structured phone interviews with people with T2DM who had received the WhatsApp-based DSMES. Interviews were analysed using qualitative content analysis. The present study adheres to the COREQ guidelines. Results: Four themes emerged from the data: (1) acceptability of the programme, (2) flexible accessibility of the programme, (3) promoting healthy lifestyle and (4) future preferences for the programme use. Conclusion: This study explored the experiences of people with T2DM participating in a 6-week WhatsApp-based DSMES. The findings indicated that the programme was acceptable, accessible, effectively revealing necessary self-management knowledge and skills, and provided essential support from professional and peer. The study also indicated that WhatsApp-based programmes could be feasibly implemented in various populations, healthcare settings and communities to support people with T2DM globally.
- Subject
- diabetes self-management; qualitative research; type 2 diabetes mellitus; T2DM; WhatsApp; SDG 3; Sustainable Development Goal
- Identifier
- http://hdl.handle.net/1959.13/1516219
- Identifier
- uon:56961
- Identifier
- ISSN:1356-1294
- Rights
- © 2024 The Author(s). Journal of Evaluation in Clinical Practice published by John Wiley & Sons Ltd. This is an open access article under the terms of the Creative Commons Attribution-NonCommercial-NoDerivs License, which permits use and distribution in any medium, provided the original work is properly cited, the use is non-commercial and no modifications or adaptations are made.
- Language
- eng
- Full Text
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